Keeping customers
Why Keeping Customers Beats Chasing New Ones.
Is it cheaper to keep customers than to find new ones?
Yes. It's five to seven times cheaper to keep a customer than to win a new one, and existing customers spend 31% more on average. Digital loyalty cards and electronic rewards help you engage customers all year round, boost lifetime value, and turn casual visitors into loyal regulars.
It's five to seven times cheaper to keep a customer than to win a new one, and existing customers spend 31% more on average.
Here's what else the stats say:
Just 20% of your customers can generate 80% of your future sales.
- Can you confidently identify that key 20%?
- Do you know how often they visit and how much they spend?
- Would you notice if they stopped showing up?
- And most importantly, do you have a way to bring them back?
This is exactly where our digital loyalty cards and electronic rewards come in.
- They help you engage customers all year round,
- boost lifetime value,
- and turn casual visitors into loyal regulars.
Quickly find out the following about your customers.
- Who your best customers are
- How often they visit
- How much they spend
- And when they stop coming, so you can win them back fast.
Quick Win: Start in 48-Business Hours
We handle everything, from designing your first branded digital electronic rewards card to creating your customer signup form.
- We also pre configure your Dashboard & Console.
- In just 48 business hours, your electronic rewards program is live, working, and ready to collect your customers data.
- No apps to install. No training needed. Just results, fast.
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Insightful editorial photograph of a small-business owner in her warm flower-and-gift shop calmly reviewing a tablet that shows a clean retention dashboard with warm orange charts highlighting her top returning customers, while in the foreground an iPhone displays a branded orange digital loyalty card named 'Loyaltymaster' in Apple Wallet, telling the story 'her best 20% of customers are known, valued and coming back'. A queue of happy regulars softly blurred at the counter behind her. Natural daylight, shallow depth of field focused on the tablet and phone, photorealistic, high detail, premium product-photography mood. Brand palette: warm ink #302127, brand orange #F37D39, reward gold #FCB827, soft peach tones #FEF0E9. No readable text anywhere in the image except 'Loyaltymaster' on the wallet card. Square 1:1.